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Custom Systems

When off-the-shelf doesn't fit.

Custom back-end systems for small businesses and nonprofits.

If you're still copying numbers into spreadsheets, chasing updates across three platforms, or making decisions based on data you don't fully trust, those are the problems I solve. I build systems that let you see what's actually happening in your business and act on it without the manual work.

You've tried the platforms. They almost work.

You've looked at the software. You've spent hours configuring something that was supposed to save time, and it almost tracks what you need. Almost fits how your organization actually operates.

Almost isn't good enough when the system is supposed to run your business.

I design and build custom back-end systems for small businesses and nonprofits, tailored to how your organization works, not how a software company thinks it should.

Every system is built on the same principles behind the Back In Controlβ„’ framework: clarity first, automation only where it genuinely saves you time.

What I Build

Systems that replace the manual work eating your week.

The copying, chasing, and duct-taping. The three platforms that don't talk to each other. The exports you run every Friday to make a report no one trusts.

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Member & Donor Management

Track relationships, contributions, renewals, and engagement patterns for membership organizations and nonprofits.

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Operations & Workflow

Scheduling, intake, case management, approvals, and task routing. Built around how your team actually works.

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Dashboards & Reporting

Revenue trends, campaign performance, retention rates, and program outcomes. Visible and current, not buried in exports.

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Orders, Sales & Revenue

Transactions, fulfillment, and revenue monitoring, connected and automated. One source of truth, not three spreadsheets.

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Campaign & Outreach

Measure what's working across marketing, events, and outreach. One place, real time.

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Database & Accounting

Complex data management and financial tracking for organizations that need more than QuickBooks and Google Sheets.

How I Work

Twenty-five years of building systems. Same approach every time.

From industrial process control to nonprofit platforms. My approach starts the same way: understand how work actually flows through your organization, identify where it gets stuck, and build the system that removes the friction.

I start with listening. Not a requirements document. A conversation about your organization. What you do, how you do it, where the pain is. Then I build, iteratively, with your feedback at every step.

The person who designs the system is the person who builds it.

No handoffs

I work directly with you. No project managers. No junior developers. One person from design to deployment.

Iterative, not waterfall

You see working software early and often. Not a spec document that becomes a surprise six months later.

Clarity before automation

If you can't see it clearly, automating it just makes the mess faster. We build visibility first, then remove the manual work.

Built to last

Clean architecture. Documented. Maintainable. Not a prototype held together with duct tape. Something that works next year, not just next week.

Nonprofit Specialty

Nonprofits are not small corporations with a mission statement.

They have different funding structures, different reporting requirements, different stakeholder relationships. The systems they need reflect that complexity, and most off-the-shelf software doesn't.

I've built systems for membership organizations, donor management, program delivery, and the reporting complexity that comes with multi-source funding. If your organization manages thousands of members, runs complex events, or coordinates multi-channel fundraising, this is what I build.

Built for nonprofit complexity
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Membership organizations with tiered structures and renewal cycles

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Donor management with multi-source tracking and segmentation

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Program delivery with outcomes measurement and funder reporting

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Complex event coordination across venues, vendors, and volunteers

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Multi-channel fundraising with unified dashboards

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Board reporting and compliance documentation

Confidentiality

The systems I build often provide a significant operational advantage to the organizations that use them. Projects are protected by non-disclosure agreements. I don't share client configurations, data structures, or system designs. The examples referenced on this site use anonymized data and representative layouts.

Let's talk about what you need.

A conversation about what your organization needs. What's working, what isn't, and what the right system looks like.

No pitch. Just an honest assessment of whether custom development is the right path β€” or whether something simpler would serve you better.

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